Frequently Asked Questions

Everything you need to know about your ORLY experience.

Are ORLY products vegan and cruelty-free?

Yes, all ORLY products are 100% vegan and Leaping Bunny certified cruelty-free. We do not test on animals or use animal-derived ingredients.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What makes ORLY Breathable different from regular polish?

Our Breathable line features an all-in-one formula that eliminates the need for base and top coats. It uses oxygen-permeable technology to allow moisture and air to reach the nail, promoting healthier growth.